Frequently Asked Questions

Below, you will find the answers to some of our most frequently asked questions.

Q 1. Where are you located?
We have a private studio located in the Chagrin Falls, Ohio area, 25 miles SE of downtown Cleveland. We service the NE Ohio area and come to you.

Q 2. Do I have to take off work in order to work with a designer?
We offer select evening and weekend appointments to accommodate our working clients and professional couples.

Q 3. How does Decorating Den Interiors work?
We offer fine furnishings sources and we are a turnkey service, beginning with your inspiration and custom design presentation through delivery and installation. Your purchases provide our compensation, just as a retail business. No minimum.

Q 4. How can you offer free design services?
Your design and project management services are included through your furnishings purchases just as local retail stores, but with a much higher level of service. Further, our design process assures that your selections will save you time, money and costly mistakes.

Q 5. How do I determine a budget for my project?
During our first meeting, we will create our project outline and determine a comfortable working investment range together. After we discuss your priorities and goals, we will create your project outline. Prior to design, we will ask about the funds that you have set aside for this project, so please discuss this with your partner in advance.

Q 6. Is there a minimum or maximum project size?
There is no minimum or maximum. Sometimes we may be helping a client with a simple entry, with only a rug, console, art and accessories. While with another client, we may be furnishing their entire home, beginning dialog at the blueprints stage with their architect and contractor. No job is too big or too small.

Q 7. Will you work with my existing furnishings?
We will gladly integrate your important and worthy furnishings and help you selectively edit things that you are not sure about. Our design collaboration is always all about you!

Q 8. Do you shop with me in other stores?
No. This will not be necessary, as our services replace your need to go shopping. We are your designer and personal “shopper,” offering personally-curated options. We come to you in the most convenient showroom in the world, your home, where we can best evaluate all selections in the comfort of your surroundings and lighting. We will note, detail and ask you questions no one else will ever ask you to ensure your design plan is perfect.

Q 9. How long will it take before I can receive everything?
A typical timeframe after your selections are approved is generally 6-14 weeks when accommodating custom upholstery and draperies. For our clients who are on a faster track, we offer many quick-ship programs and can often install within 3-5 weeks. We meticulously supervise your final installation in a Big Reveal fashion, whenever possible.

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